TELUS Digital has been actively promoting AI-powered transformations in telecom, focusing on production-grade AI for customer experience and real-time personalization. Recent highlights include demos at major events (Adobe Summit 2026) and MWC 2026, showcasing real-time AI activation, agentic AI workflows, and scale of AI deployments across TELUS’ operations. These efforts position TELUS Digital as a leader in enterprise-scale GenAI applications for CX and network optimization.[2][4][6]
If you’d like, I can pull the latest press releases or summarize key use cases TELUS Digital is highlighting this year, with direct quotes and dates.[1][8]
Sources
Check out TELUS Digital's latest news, events, and media coverage here
www.telusdigital.comAt Booth 2245, TELUS Digital will show AI extracting intent and sentiment from customer calls and activating web and loyalty journeys within minutes.
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www.newswire.caCheck out TELUS Digital's latest news, events, and media coverage here
www.telusdigital.com/PRNewswire/ - TELUS Digital will showcase production-ready artificial intelligence (AI) driven customer experience (CX) and network optimization solutions for...
www.prnewswire.comThe latest company information, including net asset values, performance, holding & sectors weighting, changes in voting rights, and directors and dealings.
markets.ft.comAI Application Scaling: TELUS Digital processed over 2 trillion AI model tokens in 2025 through its Fuel iX platform, showcasing its enterprise-level AI deployment capabilities in global telecommunications operations, significantly enhancing customer experience and operational efficiency. Customer Experience Optimization: According to NVIDIA's report, 44% of telecom operators prioritize customer experience optimization as their main AI investment, and TELUS Digital aids operators in...
intellectia.aiTELUS Digital's awards, rankings, and third-party recognition helped solidify its position as a top global industry leader over the years.
news.outsourceaccelerator.comTelus Digital will showcase how generative AI and real-time AI orchestration convert contact center interactions into activation-ready intelligence at Adobe Summit 2026 taking place at the Venetian...
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